FAQS

Are The Barn and The Kids Barn open?

Both stores are open and we can’t wait to see you!  Hours of operation are Monday – Saturday from 9:30 am – 5:00 pm and Sunday from 12 – 5 pm. Our stores will be cleaned, our teams will be wearing masks, and we will be practicing social distancing. We require that you wear a mask and remember to stay at least six feet away from other customers as well. We also have hand sanitizer for you at the counter. Prefer to arrange for curbside pick-up? Contact our store by phone or email and we’re here for anything you need, (617) 332-6300 or info@thebarnshoes.com.

How can I place an order?

To order your favorite footwear and casual apparel items, call our store during regular business hours at (617) 332-6300 or email us at info@thebarnshoes.com and we will try our best to fulfill your order. Be sure to give us all of the specifics including brand, style, color, size, and contact number. We will contact you by phone to arrange for payment.

What other measures are you putting in place to increase safety while trying on shoes?

We understand your concerns and being attentive to our customers’ needs has been at the heart of our business for over 70 years. We also get the fact that trying on shoes with the assistance of a trained sales associate is important in selecting the right shoe for proper comfort and fit. So, we have set up a tent with chairs in our ample parking lot during this phase-in period. Here you can enjoy the expertise of a trained sales associate to help you with your selections while trying on your footwear selections al fresco! Please wear a mask– we’ll be wearing ours.

In addition, we have set up temporary Lucite fitting shields inside our store to increase your sense of comfort and safety. The Lucite fitting shields create a safe barrier between you and your salesperson so that you can enjoy your in-store shopping experience.